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IEICE Trans

Elizabeth K. ADAMS

Twelve Steps to Success in Delivering Communications Services
Elizabeth K. ADAMS 
Publication:   IEICE TRANSACTIONS on Communications
Publication Date: 1999/11/25
Vol. E82-B  No. 11  pp. 1718-1723
Type of Manuscript:  INVITED PAPER (Special Issue on New Paradigms in Network Management)
Category: 
Keyword: 
operation support system, OSS, OA&M, business process, service provider, TeleManagement Forum, TOM, TIM, 
 Summary | Full Text:PDF
TMN 2000: Evolving TMN as Global Telecommunications Prepares for the Next Millennium
Keith J. WILLETTS Elizabeth K. ADAMS 
Publication:   IEICE TRANSACTIONS on Communications
Publication Date: 1997/06/25
Vol. E80-B  No. 6  pp. 796-804
Type of Manuscript:  INVITED PAPER (Special Issue on Network Operations and Management)
Category: 
Keyword: 
network management, TMN, service management, 
 Summary | Full Text:PDF