An Evaluation System for End-User Computing Capability in a Computing Business Environment

Chui Young YOON  

Publication
IEICE TRANSACTIONS on Information and Systems   Vol.E91-D   No.11   pp.2607-2615
Publication Date: 2008/11/01
Online ISSN: 1745-1361
DOI: 10.1093/ietisy/e91-d.11.2607
Print ISSN: 0916-8532
Type of Manuscript: Special Section PAPER (Special Section on Knowledge, Information and Creativity Support System)
Category: Knowledge Representation
Keyword: 
computing competency,  evaluation factor,  evaluation model,  interpretation model,  evaluation system,  

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Summary: 
We describe an evaluation system consisting of an evaluation and interpretation model to totally assess and interpret an end-user's computing capability. It includes four evaluation factors and eighteen items, the complex indicators, an evaluation process, and method. We verified the model construct was verified by factor analysis and reliability analysis through a pilot test. We confirmed the application of the developed system by applying the model to evaluating end-users in a computing business environment and presenting the results. This system contributes to developing a practical system for evaluating an end-user's computing capability and hence for improving computing capability of end-users.