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Measures of End-User Information Competency in an Organizational Information Environment
Chui Young YOON
IEICE TRANSACTIONS on Fundamentals of Electronics, Communications and Computer Sciences
Publication Date: 2008/12/01
Online ISSN: 1745-1337
Print ISSN: 0916-8508
Type of Manuscript: LETTER
Category: Language, Thought, Knowledge and Intelligence
end-user, information competency, measurement, measurement tool,
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Efficient use of information technology (IT) is considered a major determinant of an end-user's business performance and an enterprise's competitiveness. A 16-item tool that can efficiently measure end-user information competency is presented with the measures. The validity and reliability of the tool is confirmed, and the tool's theoretical and practical applications are discussed.