Measures of End-User Information Competency in an Organizational Information Environment

Chui Young YOON  

IEICE TRANSACTIONS on Fundamentals of Electronics, Communications and Computer Sciences   Vol.E91-A   No.12   pp.3849-3853
Publication Date: 2008/12/01
Online ISSN: 1745-1337
DOI: 10.1093/ietfec/e91-a.12.3849
Print ISSN: 0916-8508
Type of Manuscript: LETTER
Category: Language, Thought, Knowledge and Intelligence
end-user,  information competency,  measurement,  measurement tool,  

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Efficient use of information technology (IT) is considered a major determinant of an end-user's business performance and an enterprise's competitiveness. A 16-item tool that can efficiently measure end-user information competency is presented with the measures. The validity and reliability of the tool is confirmed, and the tool's theoretical and practical applications are discussed.