An Integrated Reasoning and Learning Environment for WWW Based Software Agents for Electronic Commerce

Behrouz Homayoun FAR  Sidi O.SOUEINA  Hassan HAJJI  Shadan SANIEPOUR  Anete Hiromi HASHIMOTO  

IEICE TRANSACTIONS on Information and Systems   Vol.E81-D   No.12   pp.1374-1386
Publication Date: 1998/12/25
Online ISSN: 
Print ISSN: 0916-8532
Type of Manuscript: Special Section PAPER (Special Issue on Knowledge-Based Software Engineering)
Category: System
software agent,  WWW,  expert system,  case-base classifier,  CORBA,  uncertainty management,  integer programming,  

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A major topic in the field of network and telecommunications is doing business on the World Wide Web (WWW), which is called Electronic Commerce (EC). Another major topic is blending Artificial Intelligence (AL) techniques with the WWW. In the Ex-W-Pert Project we have proposed an agent model for EC components that blends the traditional expert systems' reasoning engine with a multi-layer knowledge base, communication and documentation engines. In this project, EC is viewed as a society of software agents, such as customer, search, catalog, manufacturer, dealer, delivery and banker agents, interacting and negotiating with each other. Each agent has a knowledge-base and a reasoning engine, a communication engine and a documentation engine. The knowledge-base is organized in three layers: skill layer, rule layer and knowledge layer (S-R-K layers). In this project, for each EC agent, we identify the class of problems to be solved and build the knowledge base gradually for each layer. We believe that using this multi-layer knowledge base system will speed up the reasoning and ultimately reduce the operation costs.