Patent One-Stop Service Business Model Based on Scientific and Technological Resource Bundle

Fanying ZHENG  Yangjian JI  Fu GU  Xinjian GU  Jin ZHANG  

IEICE TRANSACTIONS on Information and Systems   Vol.E104-D   No.8   pp.1281-1291
Publication Date: 2021/08/01
Publicized: 2021/04/26
Online ISSN: 1745-1361
DOI: 10.1587/transinf.2020BDP0019
Type of Manuscript: Special Section PAPER (Special Section on Computational Intelligence and Big Data for Scientific and Technological Resources and Services)
scientific and technological resource bundle,  one-stop service,  patent service,  business model,  

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To address slow response and scattered resources in patent service, this paper proposes a one-stop service business model based on scientific and technological resource bundle. The proposed one-step model is composed of a project model, a resource bundle model and a service product model through Web Service integration. This paper describes the patent resource bundle model from the aspects of content and context, and designs the configuration of patent service products and patent resource bundle. The model is then applied to the patent service of the Yangtze River Delta urban agglomeration in China, and the monthly agent volume increased by 38.8%, and the average response time decreased by 14.3%. Besides, it is conducive to improve user satisfaction and resource sharing efficiency of urban agglomeration.