Keyword : service quality

A Service Design Method for Transmission Rate Control in Multitasking That Takes Attention Shift into Account
Sumaru NIIDA Satoshi UEMURA Shigehiro ANO 
Publication:   IEICE TRANSACTIONS on Communications
Publication Date: 2015/01/01
Vol. E98-B  No. 1 ; pp. 71-78
Type of Manuscript:  Special Section PAPER (Special Section on Quality of Diversifying Communication Networks and Services)
service qualityuser satisfactionwaiting timeQoEuser experiencehuman-centered designhuman-network interaction
 Summary | Full Text:PDF(1.9MB)

Design Requirements for Improving QoE of Web Service Using Time-Fillers
Sumaru NIIDA Satoshi UEMURA Etsuko T. HARADA 
Publication:   IEICE TRANSACTIONS on Communications
Publication Date: 2013/08/01
Vol. E96-B  No. 8 ; pp. 2069-2075
Type of Manuscript:  PAPER
Category: Network
service qualityuser experiencehuman-centered designwaitingtime-fillersfield study
 Summary | Full Text:PDF(1.3MB)