Techniques for Measuring Business Process Based on Business Values Jihyun LEESungwon KANG
Publication: IEICE TRANSACTIONS on Information and Systems Publication Date: 2015/04/01 Vol. E98-DNo. 4pp. 911-921 Type of Manuscript: PAPER Category: Office Information Systems, e-Business Modeling Keyword: business value, process measurement, business activity monitoring, BSC, GQM,