Chitoor V. RAMAMOORTHY

A Study of the Service Industry--Functions, Features and Control
Chitoor V. RAMAMOORTHY 
Publication:   IEICE TRANSACTIONS on Communications
Publication Date: 2000/05/25
Vol. E83-B  No. 5  pp. 885-902
Type of Manuscript:  INVITED PAPER (IEICE/IEEE Joint Special Issue on Autonomous Decentralized Systems)
Category: 
Keyword: 
service engineering, service industry, software engineering, 
 Summary | Full Text:PDF