Workflow Extraction for Service Operation using Multiple Unstructured Trouble Tickets

Akio WATANABE  Keisuke ISHIBASHI  Tsuyoshi TOYONO  KeishiroWATANABE  Tatsuaki KIMURA  Yoichi MATSUO  Kohei SHIOMOTO  Ryoichi KAWAHARA  

Publication:   IEICE TRANSACTIONS on Information and Systems
Publicized: 2018/01/18
DOI: 10.1587/transinf.2017DAP0014
Full Text: PDF(451.9KB)